Shipping Policy

Shipping & Delivery

AUSTRALIA POST EXPRESS (AU) OR DHL INTERNATIONAL EXPRESS (NZ) (Signature may be required)

Orders should be received within 1-5 business days. This service can take longer to some rural areas. If you are not present to accept your delivery, a card will be left to advise where your parcel can be collected. This information can also be viewed by following the tracking ID shown in your shipping confirmation email.

All prices displayed on this website for Australian orders include shipping costs. All Nixon.com orders shipped within Australia are shipped FREE of charge. $100 order minimum required to ship to New Zealand addresses.

Nixon AU is committed to customer satisfaction. If you receive merchandise that you are unhappy with for any reason, simply return it to Nixon AU within 30 days - in the condition that you received it - and you will receive a refund (excludes sale items.) Feel confident, Nixon AU takes the risk out of ordering. For further information, see our Returns Policy.

Customers in NZ may be required to pay a customs and import tax on certain items. These taxes are set by your local authority and we cannot pre-pay these taxes. Please check with your local office.

PLEASE NOTE:

Nixon does not guarantee specific delivery times. Shipping times are estimated and may vary depending on order processing time, weather conditions, and the distance of the shipping address from our distribution centre in Sydney, Australia. Orders confirmed Monday to Friday will ship within 48 business hours. Orders confirmed on Saturdays, Sundays, or Public Holidays, will begin processing on the following business day and ship within 48 business hours.

A Two-Way Conversation

Need Help? Our CS team is live M-Th 8:00 am - 4:00 pm AEST and F 8:00 am - 4:00 pm AEST. Our community is a vital part of our brand, we would love to hear from you. Follow us on Instagram, Facebook, and Twitter.